Hakuba Tokyu Hotel - Nagano

Happo Wadanonomori, Nagano, Japan, 399-9301show map
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2Guests1room
Highlights
8
FabulousBased on  10 reviews
Overview

The modern Hakuba Tokyu Hotel offers its guests non-smoking rooms in vicinity of Hakuba Jump Arena. Featuring a luxurious architecture, the hotel occupies a 5-story building opened in 1996.

Hakuba Green Sports Forest is 10 minutes’ drive away from this hotel. A free shuttle connects you to ski resorts.

Hakuba Tokyu Hotel is set 60 km from Toyama airport.

Rooms

The accommodation comes with complimentary wireless internet, a minibar and a cable TV with on-demand movies in all the rooms. Some rooms include views of the mountain. The rooms have a roll in shower, a hairdryer and slippers provided in en suite bathrooms.

Eat & Drink

Guests can enjoy French dishes at the lounge restaurant. The café bar is a perfect place to try refreshments and coffee. The hotel lies just 550 meters from Uncle Steven's and Sobashin.

Services

The on-site bicycle rentals are also available.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   102.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Shuttle

Paid airport shuttle

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Laundry

Self-service laundry

Sports & Fitness

  • Skiing
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Bicycle rental
  • Ski equipment rental
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Towels
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
Maximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hakuba Mini Train ParkHakuba Mini Train Park700 ft4617 Hokujo
Hakuba Happoone Ski ResortHakuba Happoone Ski Resort1800 ft5734-1 Happo, Hokujo, Hakuba-mura
Kurashita no YuKurashita no Yu3000 ft9549-8 Hokujo
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SobashinSobashin1800 ft2126-2 Hokujo
Uncle Steven'sUncle Steven's2000 ft5148 Happo
MaedaMaeda2100 ft5054_Hokujyo
OhyokkuriOhyokkuri2100 ft5081 Hokujyo
+ More- Less
Hakuba Iwatake Ski Resort/Lily Farm a& Mountain ViewHakuba Iwatake Ski Resort/Lily Farm a& Mountain View1.3 miHokujo, Hakuba-mura
HakubaHakuba1.5 miHokujo Hakubamura, Hakuba-mura
Hakuba 47 Winter Sports ParkHakuba 47 Winter Sports Park1.6 miKamishiro, Hakuba-mura
Hakuba Green Sports ForestHakuba Green Sports Forest2.0 mi265 Hokujo
Hakuba Goryu Ski Resort / Alpine GardenHakuba Goryu Ski Resort / Alpine Garden3.0 mi22184-10 Kamishiro, Hakuba-mura
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Getting around
Airports
Toyama (TOY)36.4 mi
Matsumoto (MMJ)37.6 mi
Train
Nagano Station19.9 mi
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Reviews
8.0
FabulousBased on  10  reviews
  • 7.4
    Very good

    Overall, we enjoyed our stay at Hakuba Luna Hotel. Its best feature is its proximity to the ski slopes - just across the road from one of the main ski lifts - and most of the resort buses stop outside too. The room was clean and comfortable, though really very small - there was no room for us to open our suitcases other than on the bed itself (though the bed was huge). It was (relatively) reasonably priced. The restaurant was pretty good for dinner - whilst a limited menu, the pizzas and pasta were nice and it was pretty lively. However, breakfast was poor, when compared to other similar hotels. The staff were generally friendly and helpful.

    First, the hotel has no onsen. We have stayed in Hakuba twice before, both times in similarly priced hotels, both of which had on-site onsens, and this makes a huge difference after a day's skiing. The hotel puts on an 'onsen shuttle', supposedly so you can try a different onsen each night, but this is not the same - you have to go at the given time (generally before we were back from skiing) and it is an expensive way to go for an onsen each day. You can't match the convenience of an on-site onsen. Secondly, the hotel puts on no restaurant shuttle in the evenings. Again, both hotels we stayed in previously in Hakuba provided this free service, which is very helpful. Thirdly, breakfast was really quite poor - again, particularly when compared to other similar hotels we stayed in in Hakuba previously. The selection was very small and the same each day. Other hotels provide a variety each day (even if small). Finally, we found it very disappointing that the owner demanded payment by credit card on the second day of our stay. We booked through Booked.net (and secured the booking through a 20% deposit). Most hotels charge on check-out, but the owner demanded that we pay on the 2nd day (once she had sent us the invoice). She stopped us leaving for skiing that day until we had paid, meaning we very nearly missed the resort bus. As paypal was down when we tried to pay, she also insisted we pay immediately on credit card, meaning we incurred an additional 5% charge. Some additional items had also been added to the bill too, which had to be queried and removed. This did not leave a good impression unfortunately.

  • 9.6
    Exclusive

    Friendly staff, great location, happy hour

    A couple of options for hot breakfast would have been nice...

  • 8.2
    Fabulous

    The hotel staffs are very helpful and the sense of family style hotel is evident here. The location is also great being so close to a Happo One entry point.

    We had a bad experience due to the failure of our room heating system but Miles, the manager, quickly corrected the problem by lending us his own portable heater. We hope they can upgrade the heaters next time around though.

  • 10.0
    Exclusive

    Hakuba Luna Hotel is clean, comfortable, convenient and reasonably priced. Facilities and furnishings are clean and up to date. Rooms are fair size for Japan. Beds are comfortable. Hotel is located just across from the base of the ski lifts - easy walk. On site restaurant/bar serving western/Italian food is convenient for breakfast and dinner. Great food for quite reasonable price in Japan. On-site recreation room with games and extensive DVD collection keeps the kids occupied and happy. Staff is friendly and English speaking, mostly Australian. Atmosphere is casual but still professional. Met a lot of nice people staying there. All translates to great value for money and nice winter getaway in Japan.

  • 8.8
    Superb

    The hotel is well located and it has many services such as a shuttle bus to the bus station and to the sky resorts, both very useful, particularly if you do not speak japanese and are new to the area

    The reception was not well heated.

  • 8.2
    Fabulous

    Clean large rooms with a balcony, friendly staff. Good location

  • 4.6
    Guest rating

    ①表側から庭側の部屋に変わった(空きがあったとか)。ところが315はエレベーターのモーターの音らしいのが響いてきて落着けなかった。 ②レストランの料金が総じて高い。サービスも良いとはいえない。 ③スタッフは総じて事務的。

  • 7.4
    Very good

    スタッフの対応も昨年より向上し フレンドリーな暖かみを感じました 毎年利用させていただきますが 温泉も清潔でたいへんくつろげます

  • 9.6
    Exclusive

    久々に心地よいホテルに出会いました。 遠すぎず、近すぎずの絶妙の距離感のスタッフ。

  • 7.8
    Fabulous

    SUTAFFU NO TAIOU

    SYOKUIHA OISIKATTAGA SUKOSI TAKAI

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Highlights
8
FabulousBased on  10 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
Maximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Toyama (TOY)36.4 mi
Matsumoto (MMJ)37.6 mi
Train
Nagano Station19.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby
  • Hakuba hotels - 30 km
  • Ueda hotels - 28 km
  • Shinano (Nagano) hotels - 21 km
  • Otari hotels - 29 km
  • Chikuma hotels - 14 km
  • Iiyama hotels - 25 km
  • Suzaka hotels - 14 km
  • Chiisagata hotels - 1 km
  • Tsumagoi hotels - 33 km
  • Nishi-wada hotels - 3 km